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Why you should prosper in employment!

Why every employee in Africa should read this book I really cherish this book because I never realized that I was unconsciously follo...

Monday, January 21, 2013

A business always starts with a great customer focus

A business always starts with a great customer focus.  With time, it begins to focus on staff; in the vain belief that staff keep the business in business. Finally, the focus turns to shareholder. At which point the business faces imminent failure as customers lose interest in the business.

Allan Bukusi

 

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