Three things are necessary for
good employment; academic, process and interpersonal skills. While academic
knowledge was used to map job skills in days gone by, today’s jobs require
process skills. Unfortunately, process skills change rapidly, dramatically and exponentially
and in ways academics cannot predict. Work
also requires interaction, engagement and collaboration with other people. The
quality of this communication has a direct bearing on output and productivity.
While interpersonal skills are not directly taught in school and are assumed to
be a product of ‘upbrining” and culture, this assumption often leads to unwarranted
communication disasters in the workplace. Employers find it necessary to
develop employee work ethics and communication skills just to retain a productive
community. In employment academic skills are not enough, process skills need to
be updated, however, interpersonal skills are essential for success.
Allan Bukusi
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